By opting in to receive SMS messages from Trout Lake Animal Hospital and Urgent Care (“we,” “us,” “our”), you agree to the following terms:

1. SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from Trout Lake Animal Hospital and Urgent Care for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out.

2. Message Frequency

You will receive [up to 4 messages per month].

3. Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

4. Privacy Policy

Your information will be handled in accordance with our Privacy Policy, which can be viewed here.

5. Opt-Out Instructions

You can opt out at any time by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at (604) 559-1800.

6. Liability

We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

Visit Our Kingsway Hospital

Trout Lake Animal Hospital and Urgent Care

1115 Kingsway, Vancouver, BC V5V 3C9

(604) 559-1800

Monday 8am – 10pm
Tuesday 8am – 10pm
Wednesday 8am – 10pm
Thursday 8am – 10pm
Friday 8am – 10pm
Saturday 8am – 7pm
Sunday 8am – 7pm
*Walk-ins All day
Drop-off for surgeries, dental procedures, ultrasounds and medical procedures 8am – 9am

Urgent and emergency cases are seen any time during business hours. A $50 fee applies to missed appointments.

Call Us Appointments

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